"I'd always felt forgotten about by the other agencies but instantly felt that Purely were as passionate as myself in finding my new role. Within 5 days Purely had secured me the permanent role of my dreams!"

IT Manager - Bicester

Ref: 324 Date Posted: Wednesday 30 Aug 2017

Who will I be working for?

My Client  works collaboratively as one big team and in this environment both their employees and members feel like part of a larger community. They are passionate and committed to the future of the their industry and are fortunate to have a small team of talented, dedicated and committed employees based in their Head Office in Chilton, Oxfordshire.

What will I be doing?

To be primarily responsible for the Company’s IT and communications network and systems and provide a strategic overview in order to meet future business and system requirements. To continually drive the development of new and existing IT solutions, supporting improved data sharing, integrity and security. To ensure that the IT infrastructure aligns with and supports the requirements of both external and internal stakeholders.  

To lead, manage and develop the IT team enabling them to build and maintain successful stakeholder relationships and meet both individual objectives and IT initiatives to support the company’s strategic objectives and aims

What skills and experience are required?

  • Previous experience of managing and mentoring a small team
  • A good understanding of Windows 365, VM ware, thin and fat clients, CRM Dynamics and  a broad understanding of web technologies
  • Able to work to 3rd Line and beyond taking responsibility for all the technologies above
  • Demonstrable experience of making business systems improvements, working with bespoke business applications and of managing complex and interdependent systems upgrades
  • Good hardware knowledge, including experience with office phone systems and networked copiers 
  • Excellent problem solving, planning, analytical skills
  • Commercial acumen, excellent written, verbal and electronic communication skills
  • Experience of managing external support companies, suppliers and a monetory budget
  • Ability to manage a number of competing priorities/stakeholders
  • Willingness to work out of hours when required to get upgrades delivered with minimal business impact
  • Be prepared to travel for occasional meetings and events, which may rarely involve an overnight stay
  • Educated to degree standard or equivalent working knowledge
  • Professional qualification and/or membership of a relevant professional body – advantageous

Role Responsibilities:

  • Delivering thei IT and communications infrastructure, working with the business to develop, implement and deliver new IT solutions as required
  • Providing effective communication within the Company, ensuring employees are ready for any system maintenance, changes and upgrades, minimising any service disruption whilst implementing changes
  • Managing the team to ensure they deliver against their day to day responsibilities and provide excellent service delivery to their internal and external customers
  • Taking the lead role to develop IT strategies, policies and procedures to maintain the security of the company’s IT and communications network, to manage and mitigate against any associated risks
  • Leading any IT business projects and proactively identifying and supporting any business projects that will require IT input
  • Managing through the team, any employee training requirements for all IT database, software or communications equipment
  • Preparing, monitoring and maintaining IT budgets and expenses
  • Maintaining key IT relationships through the negotiation and administering of supplier contracts and service agreements
  • Providing IT expertise and acting as the final referral point for all core company applications, software packages and complex IT queries
  • Providing management information, monitoring and reporting concerns with the office network, both hardware and software
  • Managing the SharePoint Services Intranet and Extranet, ensuring the data viewed externally is within the agreed security boundaries
  • Monitoring the effectiveness and efficiency of IT office equipment, be conversant with new developments in office technology and to make recommendations on new equipment
  • Being responsible for the daily backup of data and their disaster recovery plan
  • Managing and maintenance of the office security systems including, CCTV, access to the building and acting as a key holder.
  • Regularly recording member contact ensuring that the interaction and outcomes are input to the membership database (CRM) to maintain records and reference member data
  • Following organisational process and procedures to ensure member expectations and agreed service level agreements are met
  • Managing and protecting member and customer information in accordance with policy and data protection legislation
  • Undertaking such other duties, commensurate with the responsibilities above, as may from time to time be required by members of the HTA management team

Is there anything else I need to know?

This is a permanent, full time position £ 50,000. With great company benefits

We really hope this great role appeals to you and you decide to apply! We love hearing from you and really appreciate every single application that we receive. We wish we could respond to your CV personally but due to the high number of responses we receive this just isn't possible. Therefore if you haven't heard back from us within a week, your application won't be taken any further on this occasion. Thank you so much for taking the time to respond to our roles. We wish you all the very best for your job search.

The Purely Recruitment Company is an Equal Opportunities Employer and operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment.